Are You Using SlideShare To “Show And Tell” How You #GetCustomerLove?

Every company has a story to tell. Are you using SlideShare to "show and tell" how you are offering an exceptional experience that your customers love? In the last post I shared 7 golden … [Read more...]

Not Your Father’s Customer Journey – Staples Reinvents Itself Through Omni-Channel

On February 1st I attended a sold out called event called, Not Your Father’s Customer Journey: "What’s Next” e-Commerce Summit. This event was sponsored by MITX (The Massachusetts Innovation & … [Read more...]